Last updated: May 2026
At Johnny Kash Casino, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
By using Johnny Kash Casino, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
- Name, date of birth, and gender
- Email address and phone number
- Residential address
- Government-issued ID (for verification purposes)
- Payment details (processed securely by third-party providers)
Usage and Technical Information
- IP address and device information
- Browser type and operating system
- Login times and activity on the site
- Referring website and pages visited
Location Information We may collect your country or region (e.g., Australia) to ensure we provide services legally in your area.
2. How We Collect Your Information
- Directly from you when you register, make a deposit, or contact support
- Automatically through cookies, pixels, and similar technologies
- From third-party service providers (payment processors, identity verification services)
- From public sources when required for legal compliance
3. How We Use Your Information
We use your information to:
- Create and manage your account
- Process deposits and withdrawals
- Provide customer support
- Offer and manage bonuses, including the Johny Kash bonus and free spins
- Improve our website and services
- Send important account notifications and promotional offers (you can opt-out anytime)
- Comply with legal and regulatory obligations
- Prevent fraud, money laundering, and problem gambling
4. Sharing Your Information
We may share your information with:
- Payment service providers
- Game providers and platform partners
- Identity verification and anti-fraud agencies
- Regulatory authorities when legally required
- Professional advisers (lawyers, accountants) under confidentiality agreements
We do not sell your personal data to third parties for marketing purposes.
5. Cookies and Tracking Technologies
We use cookies to enhance your experience, remember your preferences, analyse site traffic, and deliver personalised content. You can manage your cookie preferences through your browser settings at any time.
6. Data Security
We implement appropriate technical and organisational measures to protect your personal information, including SSL encryption, firewalls, and access controls. While no system is completely foolproof, we take reasonable steps to safeguard your data.
7. Your Rights as an Australian Player
In accordance with the Australian Privacy Principles (APPs), you have the right to:
- Access the personal information we hold about you
- Correct inaccurate or incomplete information
- Request deletion of your data (subject to legal obligations)
- Withdraw consent where applicable
- Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)
To exercise any of these rights, please contact us using the details below.
8. Data Retention
We keep your personal information only as long as necessary to fulfil the purposes outlined in this policy or as required by law (usually 5–7 years for gambling records).
9. International Data Transfers
Some of our service providers may be located outside Australia. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information.
10. Children’s Privacy
Johnny Kash Casino is intended for adults only. We do not knowingly collect data from individuals under 18 years of age. If we discover that a minor has provided us with personal information, we will delete it immediately.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. We encourage you to review this policy periodically.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact our support team:
- Live Chat: Available 24/7 on the website
- Email: support@johnnykash.com
